Effective Date: 24 June 2026
Last Updated: 24 June 2026
Doo Havilah Aesthetics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, fill a form, book a consultation, contact us, purchase a product or service, or interact with us through our digital platforms, including our WhatsApp integration and Meta-connected services.
This Privacy Policy applies to:
our website and landing pages
consultation, booking, contact, and pre-assessment forms
email, WhatsApp, and customer support communication
social media pages and lead forms
Meta and WhatsApp integrations connected to our business
any other interaction where you provide information to Doo Havilah Aesthetics in connection with our services
By using our website or submitting your information to us, you agree to the collection and use of your information as described in this Privacy Policy.
Doo Havilah Aesthetics is a skincare and medical aesthetics brand offering professional skincare consultations, corrective skincare treatments, wellness services, aesthetic procedures, and related products.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Doo Havilah Aesthetics
Email: info@doohavilahaesthetics.com
Address: Apo Legislative, Abuja
We may collect personal information that you provide directly to us, as well as certain technical information collected automatically when you use our website or digital services.
We may collect the following information when you fill a form, book an appointment, request a consultation, make an enquiry, purchase a service or product, or contact us:
Full name
Phone number
Email address
Age or age range
Gender, where relevant to service planning
Skin concerns, treatment concerns, or wellness goals
Consultation or booking details
Photos or images you voluntarily upload or send to us for assessment
Payment or transaction information where applicable
Messages, feedback, or any other information you send to us directly
When you visit our website, we may automatically collect certain information such as:
IP address
Browser type and version
Device type
Operating system
Pages visited on our website
Time spent on pages
Referral source or campaign source
Date and time of visits
Cookie and tracking data
General website interaction and analytics data
If you interact with us through Facebook, Instagram, WhatsApp, or other third-party platforms, we may receive information such as:
your name
phone number
email address
profile information you make available to us
messages, enquiries, and form submissions
information submitted through Meta lead forms or ads
communication history where relevant to customer support or booking
Doo Havilah Aesthetics uses Meta and WhatsApp-related integrations to communicate with clients, respond to enquiries, improve support, and manage business communication.
As part of this setup, we may collect, access, or process information you choose to share with us through WhatsApp or Meta-connected tools, including:
your name
your phone number
your messages or enquiries
appointment or consultation-related information
customer service and follow-up communication
form or lead details submitted through connected Meta tools where applicable
We use this information only for legitimate business purposes such as:
responding to your enquiries
providing customer support
confirming consultations or bookings
sharing relevant service or appointment information
improving communication and service delivery
managing our business operations and client experience
We do not use WhatsApp or Meta data for purposes outside our business operations without a valid reason or lawful basis.
Please note that your use of WhatsApp, Facebook, Instagram, or other Meta services is also subject to Meta’s own privacy practices and terms.
We may use the information we collect for the following purposes:
to respond to enquiries, bookings, and consultation requests
to assess your treatment or skincare needs
to provide skincare, aesthetic, wellness, or related services
to process orders, appointments, and transactions
to send confirmations, reminders, follow-ups, and aftercare information
to communicate with you through email, phone, or WhatsApp
to recommend services, products, or treatment plans where appropriate
to improve our website, forms, services, and customer experience
to manage advertising, lead generation, and campaign performance
to operate and improve our Meta and WhatsApp business integrations
to maintain business records and internal administration
to comply with legal or regulatory obligations
to protect our business against fraud, abuse, or misuse
Because we provide skincare and aesthetic services, some of the information you choose to share may include sensitive information about your skin concerns, treatment history, allergies, medications, or related health details.
We only collect information that is reasonably necessary to:
assess your suitability for a service
understand your concerns
recommend a treatment plan
provide safe and appropriate care
follow up on your treatment journey where needed
We take reasonable steps to protect this information and limit access to authorised persons who need it for service delivery or business operations.
Our website may use cookies, Meta Pixel, analytics tools, and similar tracking technologies to understand how visitors use our site, improve performance, and measure the effectiveness of our advertising and marketing campaigns.
These tools may collect information such as:
pages visited
actions taken on our website
browser and device information
campaign or referral source
general usage behaviour
We use this information to:
improve website performance and user experience
understand what content or services interest visitors
measure ad and campaign performance
improve lead generation and follow-up processes
You can control cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.
We do not sell your personal information. However, we may share your information where reasonably necessary with trusted third parties who help us operate our business and deliver services. These may include:
website hosting and website support providers
CRM, booking, form, or automation platforms
payment processors
email and communication tools
analytics and advertising platforms
Meta, WhatsApp, Facebook, or Instagram integrations where relevant
staff, contractors, or service providers involved in client support or service delivery
legal, financial, or professional advisers where required
government authorities or regulators where disclosure is required by law
We only share information where necessary for service delivery, business operations, compliance, or support.
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to:
provide services and customer support
maintain booking and treatment records
process transactions
manage follow-up communication
comply with legal, financial, medical, tax, or regulatory obligations
resolve disputes or enforce our policies
When we no longer need your information, we will delete it, anonymise it, or securely retain only what we are legally required to keep.
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
These measures may include:
restricted access to sensitive information
password-protected systems and devices
use of reputable third-party platforms
internal controls around customer information
reasonable monitoring of our digital systems and communication tools
However, no system is completely secure. While we work to protect your information, we cannot guarantee absolute security of data transmitted over the internet or stored digitally.
Depending on applicable law, you may have the right to:
request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information, subject to legal or operational obligations
withdraw consent where processing is based on consent
object to certain uses of your data
request more information about how your data is being used
If you would like to make any privacy-related request, please contact us using the email provided below.
If you have submitted information to Doo Havilah Aesthetics through our website, forms, WhatsApp, Meta-connected tools, or any related service and would like your data deleted, you may send a request to:
Email: info@doohavilahaesthetics.com
Subject Line: Data Deletion Request
Please include enough information for us to identify your records, such as:
your full name
email address
phone number
the nature of your interaction with us
We will review your request and respond within a reasonable time, subject to any legal, medical, accounting, fraud prevention, or recordkeeping obligations that require us to retain certain information.
Our website or communications may contain links to third-party websites, tools, payment providers, social media platforms, or external services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting personal information to them.
If you submit a form, contact us, request information, book a consultation, or become a client, we may send you service-related messages, appointment reminders, follow-up messages, educational content, or occasional promotional updates where relevant and lawful.
You can opt out of promotional or marketing messages at any time by contacting us directly or following the unsubscribe option where available. However, we may still send important service-related communications where necessary.
Our services are not intended for children who are not legally able to consent without the involvement of a parent or guardian, where required by law. We do not knowingly collect personal information from children in a way that violates applicable law.
If you believe a child has submitted personal information to us improperly, please contact us and we will review the matter.
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, technology, or data handling practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page. Your continued use of our website or services after any update means you accept the updated Privacy Policy to the extent permitted by law.
If you have any questions about this Privacy Policy, our use of your information, or would like to make a privacy request, please contact us at:
Doo Havilah Aesthetics
Email: info@doohavilahaesthetics.com
Address: Apo Legislative, Abuja
